PRIVACY POLICY

Who We Are

DreamSilk is a company specializing in custom silk product manufacturing. We provide product information, project communication, and customization support to brands, buyers, and business partners.

What Information We Collect

Information You Provide to Us

We may collect information you provide directly (such as name, email, company name, and project details when you contact us or request a quote), information collected automatically when you visit our site (such as IP address and browsing behavior), and cookies or similar technologies to improve your experience.

Information Collected Automatically

When you visit our website, we may automatically collect basic technical information, including IP address, browser type, device information, pages visited, and visit time. This information does not directly identify you and is used for website operation and basic analytics.

Design Files and Electronic Materials You Submit

During project communication, you may submit design files, patterns, technical documents, packaging files, or other electronic materials through website forms, email, or other channels. These materials are used only for project evaluation, sample development, and custom manufacturing purposes.

We do not use the files you submit for purposes unrelated to the specific project, nor do we disclose them to unrelated third parties. If project communication ends and no further cooperation is required, these materials will not be actively used for marketing, display, or other commercial purposes.

How We Use Your Personal Information

We use your personal information only when necessary and for reasonable purposes, including:

·Responding to your inquiries or contact requests
·Communicating with you regarding specific projects, product customization, or cooperation matters
·Providing information directly related to your current inquiry or communication

We do not use your personal information for mass marketing, advertising campaigns, nor do we sell or transfer it to third parties.

Storage and Retention of Information

Your personal information and project-related materials may be stored in our internal systems for a reasonable period, solely for current project communication or necessary follow-up contact.

When such information is no longer required for business communication or cooperation, it will no longer be used for purposes unrelated to the original intent.

Cookies and Website Analytics

This website may use cookies or similar technologies to analyze website traffic, understand page performance, and improve website structure and content. You may restrict or disable cookies through your browser settings, though this may affect certain website functions.

Information Sharing and Disclosure

We do not sell, rent, or otherwise disclose your personal information to unrelated third parties. Information may be disclosed only when required by law or when necessary to protect website security and prevent misuse.

Information Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of internet transmission or storage can be guaranteed to be completely secure.

Your Rights

You have the right to know whether we hold your personal information and may request correction or deletion of the information you have provided, within a reasonable scope. You may contact us using the details below.

Updates to This Policy

We may update this Privacy Policy as required by business or legal changes. Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy or wish to contact us regarding your personal information, please reach out to us at:

Email: info@dreamsilken.com